Your privacy and rights are important to us. Learn about how we protect your information and your rights under California and federal law.
Last Updated: January 1, 2024
At Go Solar California ("we," "us," "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
We collect information that you provide directly to us, including:
We use the information we collect for various purposes, including:
We may share your information with:
We do not sell your personal information to third parties for their direct marketing purposes without your consent.
Depending on your location, you may have certain rights regarding your personal information, including:
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
If you have any questions about this Privacy Policy, please contact us:
Email: privacy@gosolarcalifornia.io
Last Updated: January 1, 2024
Please read these Terms of Service ("Terms," "Terms of Service") carefully before using the Go Solar California website (the "Service") operated by Go Solar California ("us," "we," "our").
By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access the Service.
Our Service allows you to request information about solar installation services, submit financing applications, and schedule consultations. You agree to use our Service only for lawful purposes and in accordance with these Terms.
You must be at least 18 years of age to use our Service. By using the Service, you represent and warrant that you are of legal age to form a binding contract with us.
When you request solar installation services through our website:
When you submit a financing application through our website:
The Service and its original content, features, and functionality are and will remain the exclusive property of Go Solar California and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries.
Our Service may contain links to third-party websites or services that are not owned or controlled by Go Solar California. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.
We may terminate or suspend your access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
In no event shall Go Solar California, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.
Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied.
These Terms shall be governed and construed in accordance with the laws of California, United States, without regard to its conflict of law provisions.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.
If you have any questions about these Terms, please contact us:
Email: privacy@gosolarcalifornia.io
Last Updated: January 1, 2024
The California Consumer Privacy Act (CCPA) provides California residents with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.
As a California resident, you have the following rights regarding your personal information:
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months.
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions.
You have the right to direct us to not sell your personal information at any time (the "right to opt-out").
We will not discriminate against you for exercising any of your CCPA rights.
To exercise the rights described above, please submit a verifiable consumer request to us by either:
Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information.
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.
We endeavor to respond to a verifiable consumer request within 45 days of its receipt. If we require more time, we will inform you of the reason and extension period in writing.
We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device.
In particular, we have collected the following categories of personal information from consumers within the last twelve (12) months:
| Category | Examples | Collected |
|---|---|---|
| Identifiers | Name, email, phone, address | YES |
| Personal information categories | Financial information, property details | YES |
| Commercial information | Services purchased, obtained, or considered | YES |
| Internet activity | Browsing history, search history | YES |
If you have any questions or comments about this notice, the ways in which Go Solar California collects and uses your information, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at:
Email: privacy@gosolarcalifornia.io
Last Updated: January 1, 2024
Go Solar California is committed to complying with the Telephone Consumer Protection Act (TCPA) and other applicable telemarketing laws and regulations. This policy outlines our practices regarding telephone, text, and fax communications.
The Telephone Consumer Protection Act (TCPA) is a federal law that restricts telephone solicitations and the use of automated telephone equipment. The TCPA limits the use of automatic dialing systems, artificial or prerecorded voice messages, SMS text messages, and fax machines.
We respect your communication preferences and comply with the following TCPA requirements:
We obtain prior express written consent before making telemarketing calls or sending marketing text messages using an automatic telephone dialing system or an artificial or prerecorded voice.
Our consent forms clearly disclose that by providing your phone number and checking the consent box, you authorize Go Solar California to deliver marketing calls or text messages using automated technology.
All our communications clearly identify Go Solar California as the sender and provide our contact information.
We provide a clear and easy opt-out mechanism in all our communications. You can opt-out at any time by replying STOP to text messages or by telling us during a phone call.
When you provide your phone number on our website and check the consent box, you are providing your prior express written consent to receive marketing communications from Go Solar California, including:
Your consent is not a condition of purchase. You are not required to consent to receive marketing communications to use our services.
You can opt-out of receiving marketing communications from us at any time using any of these methods:
Once we receive your opt-out request, we will process it promptly and remove you from our marketing communications within 10 business days.
We maintain an internal Do Not Call list and honor the National Do Not Call Registry. If you are on either list and have not provided express written consent, we will not contact you for telemarketing purposes.
Message and data rates may apply for text messages, depending on your mobile carrier and plan. We are not responsible for any charges incurred.
If you have any questions about our TCPA compliance or wish to exercise your rights, please contact us:
Email: privacy@gosolarcalifornia.io
Last Updated: January 1, 2024
Under the California Consumer Privacy Act (CCPA), California residents have the right to opt-out of the "sale" of their personal information. This page explains that right and how to exercise it.
Under the CCPA, "sale" is broadly defined to include selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating a consumer's personal information to another business or third party for monetary or other valuable consideration.
Go Solar California does not sell your personal information to third parties in the traditional sense. However, under the broad definition of "sale" in the CCPA, certain sharing of information with our service providers and partners for business purposes might be considered a "sale."
We may share your personal information with the following categories of third parties:
If you are a California resident, you have the right to direct us to not sell your personal information to third parties. To exercise this right, you may submit a request to us by visiting the following link:
Alternatively, you may submit an opt-out request by:
We may need to verify your identity before processing your opt-out request. This helps ensure we're acting on the correct person's behalf and protecting your privacy.
You may use an authorized agent to submit an opt-out request on your behalf. When we receive such a request, we will require the authorized agent to provide proof that you have given them permission to act on your behalf.
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
California's "Shine the Light" law (Civil Code Section § 1798.83) permits users of our website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes.
If you have any questions about this notice or wish to exercise your privacy rights, please contact us:
Email: privacy@gosolarcalifornia.io